Security / Compliance

Privacy Policy

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The Company offers business operators total services of payment that can be safely and conveniently processed at convenience stores or by other ways such as credit card, electronic money, or Pay-easy. The business purposes of the Company are to construct a payment infrastructure in Japan that achieves customer satisfaction and to contribute to society as a creator of additional values related to credit-card payment. The Company views the protection of personal information as the top priority issue, and recognizes that the safe and appropriate handling of personal data is one of its significant social responsibilities.

Thus, the Company hereby announces its privacy policy within and outside the Company, and pledges to manage personal data appropriately through the provisions of education on the importance of personal information(※) to employees and assignment of managers who protect personal information at relevant organizations.

In addition to personal information protection, the Company appropriately handles specific personal information. Unless otherwise specifically noted, personal information does not include specific personal information(※).

  1. The Company collects personal information and the specific personal information and uses the personal information to the extent necessary to achieve the purposes specified. The collected personal information will not be disclosed to third parties without consent, except for cases allowed by law. The Company continuously takes necessary measures to prevent personal information from being used for purposes other than the original intent.
  2. The Company abides by the Japanese laws, guidelines, and other rules related to specific personal information and personal information, including the Act on the Protection of Personal information, the Act on the Use of Numbers to Identify a Specific Individual in the Administrative Procedure, the Guideline for the Use of Specific Personal Information, and the Act on the Protection of Personal Information.
  3. To prevent any leak, loss, or damage of personal information, the Company takes reasonable and appropriate safety measures through the provisions of internal rules and systems of responsibility. In addition, the safety measures are examined on a periodic basis and updated if any problem is found. The Company continuously takes necessary measures to prevent personal information from being used for purposes other than the original intent. In addition, the Company appropriately handles specific personal information.
  4. Claims or inquiries for specific personal information and personal information and the Company's personal information management systems from customers are immediately handled by administrators of the office shown below.
  5. The Company strives to continually improve its privacy policy by establishing personal information protection management systems and providing continued training to relevant parties including the Company's executives.
  6. As a result of changes in the business of the Company or the law, this policy may be modified without prior notice.

Claim and Inquiry Handling/Privacy Policy Inquiry Office

Name
GMO Payment Gateway, Inc.
Personal Information Inquiry Contact
E-mail
privacy@gmo-pg.com

Instituted on October 1, 2002
Revised on Jan 27, 2016
GMO Payment Gateway, Inc.
President Issei Ainoura

※"Personal information"
"Personal information" means that information relating to a living individual which falls under any of each following item:
・ those containing a name, date of birth, or other descriptions etc.
whereby a specific individual can be identified (including those which can be readily collated with other information and thereby identify a specific individual)
・ those containing an individual identification code.

※"Individual identification code"
An "individual identification code" means those prescribed by cabinet order which are any character, letter, number, symbol or other codes falling under any of each following item.
・ those able to identify a specific individual such as fingerprint data and facial-recognition data, that are a character, letter, number, symbol or other codes into which a bodily partial feature of the specific individual has been converted in order to be provided for use by computers.
・ those character, letter, number, symbol or other codes such as passport number and driver’s license number, or which are stated or electromagnetically recorded in a card or other document issued to an individual so as to be able to identify a specific user or purchaser, or recipient of issuance by having made the said codes differently assigned or, stated or recoded for the said user or purchaser, or recipient of issuance.

※"Specific Personal Information"
Personal information including the individual number

※"Individual Number"
A 12-digit identification number notified by each municipality

※"Personal information protection management systems" mean a set of frameworks for the protection of personal information, such as formulation of the policy, maintenance of the systems, planning, implementing, inspections, and reviews.

P-Mark Certification
GMO Payment Gateway has acquired P-Mark certification.
PCI DSS
The services of GMO Payment Gateway are PCI DSS 3.2 compliant.
ISMS
All business premises of GMO Payment Gateway have acquired ISO/IEC.
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